What is Mercedes-Benz Rescue Assist?
Mercedes-Benz has been inventing new ways to keep drivers safe for decades. From improvements in body structure to driver assist features to enhance awareness behind the wheel, Mercedes-Benz has always made driver safety a focal point of its design and engineering processes. But when a collision does take place, the rescue crews and first responders trying to save the drivers and passengers also face danger as they attempt to save lives.
That’s where Mercedes-Benz Rescue Assist steps in. To give you an idea how this innovative system works, we’ll answer the question “What is Mercedes-Benz Rescue Assist?” and show you how it keeps rescue crews safe.
When first responders approach the scene of an accident, they likely have little information about the vehicle’s structure. Additionally, they don’t know what airbags and systems have and have not been deployed.
With Mercedes-Benz Rescue Assist, a QR code gets placed in two areas of the vehicle (inside fuel door and opposite side B-Pillar). When that QR code is scanned using a smartphone or tablet, a Web page will open displaying a structural view of the vehicle so rescuers can understand the safest and most effective way to get to the victim.
QR codes have been placed on all Mercedes-Benz models since November 1, 2013, but you can get older Mercedes-Benz models (1990 and newer) retrofitted with QR codes at our service center. After installation, download one of the many QR code readers available for your smartphone and you’ll see exactly how it works (or scan the code above).
Not only does Mercedes-Benz help protect first responders and rescue crews, it helps them find the best way to save you in an emergency. While it’s a feature we hope you’ll never need, adding Mercedes-Benz Rescue Assist may someday be a life-saving decision.